Privacy policy.

Updated: March 10, 2025

1. Introduction

Security Training Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.SecurityTrainingCanada.ca, enroll in our courses, or interact with us in any way.

2. Information We Collect

We may collect personal information from you in various ways, including, but not limited to, when you visit our site, register for a course, complete a form, or contact us. The types of information we may collect include:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.

  • Course Enrollment Information: Details related to your training, certifications, and progress in our courses.

  • Payment Information: Payment details processed through secure third-party payment gateways.

  • Technical Information: IP address, browser type, operating system, and other technical details related to your visit to our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage online security and investigator training services.

  • To personalize the user experience and enhance our course offerings.

  • To improve our website, training materials, and customer service.

  • To communicate with you regarding course updates, certifications, and relevant information.

  • To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with third-party providers who assist in course management, payment processing, email delivery, and customer support.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. Despite our efforts, no security measures are completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any inaccurate or incomplete information.

  • The right to erasure – You have the right to request that we delete your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we limit the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.

To exercise these rights, please contact us at info@SecurityTrainingCanada.ca.

7. SMS Messaging Terms of Service

SMS consent is not shared with third parties for marketing purposes. By opting into SMS from a web form or other medium, you agree to receive SMS messages from Security Training Canada, including messages related to course enrollment, reminders, updates, and certification notifications. Message frequency varies. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out.

Security Training Canada will never send marketing messages via SMS. We use SMS solely to communicate important course-related information with your consent. If you receive an unauthorized message claiming to be from Security Training Canada, please contact us at info@SecurityTrainingCanada.ca.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and you are advised to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Security Training Canada
Mailing Address: P.O. Box 341, Woodlawn PO, 3162 Dunrobin Road, Dunrobin, Ontario, K0A 3M0
Phone: 613-691-9383
Email: support@SecurityTrainingCanada.ca
Website: www.SecurityTrainingCanada.ca